At Garage Tuned Autos , customer satisfaction is our top priority. To ensure a smooth and transparent return experience, please review the following updated policy:
Returns are accepted only under the following conditions:
Refund Eligibility: Only damaged, defective, incorrect, or incomplete products are eligible for refund — assessed based on shared photo/video evidence required by our Customer Support Team.
To avoid rejection of your return, please follow these guidelines:
Initiate return within 3 business days (72 hours) from receiving of your order.
Share and attach clear photo and/or video evidence when submitting your return request.
The customer is responsible for return shipping costs unless the issue is verified by our Quality Evaluation Team.
Within 5 to 10 working days (location and product-dependent)
Within 7 to 10 working days, after approval, via bank deposit
Our Customer Support Team is available to assist you with any questions about returns and refunds.
We appreciate your trust and look forward to serving you again.